Measuring success

You may find below a useful starting point for measuring the success of your efforts to involve volunteers.

Process measures • number/demographics of community volunteers engaged
• number of volunteers trained/inducted
• level of volunteer retention over 12 months
• number of partners involved.
Impact/outcome measures • impact on volunteer:
o increase in skills, behaviours or confidence
o improvement in perceived social support network and sense of belonging.
• Impact on community:
o increased level of volunteering
o community connection and cohesion.
Tools to measure success • feedback sheets or questionnaires (pre and post)
• surveys
• interviews
• focus groups
• verbal feedback from volunteers, trainers
• notes taken by a dedicated note taker
• document analysis
• local population health data (e.g. community survey data).
Please get in touch to find out more about the program
Please get in touch to find out more about the program