Map your steps - Mentoring

Your activity may include some or all steps below, depending on the capacity of the LDAT and partner community organisations.

The key steps involved in developing and delivering a mentoring activity are provided below as a useful starting point for developing your Community Action Plan activity and informing your mentoring approach. These steps provide an indicative guide; it is important to tailor your approach to your local community.

Consultation, planning and design

Through the support of your community partners, conduct consultation and planning with your community and young people to inform the design of your Mentoring activity.

Mentoring is flexible and can and should be tailored to suit the individual needs of the young people who will be involved in the activity. What works for one community may not work for the next and so it is important to consult with young people, partners and your local community to design your mentoring activity.

This will help to ensure the activity is what the young people want and that it can be supported by the community.

The Youth Mentoring Hub suggests the following approach to choosing the right approach for your community:

  • Determine the focus for your program, i.e. social-emotional wellbeing, individual talents and leadership, youth justice and crime prevention, identity, culture and faith, and/or education, training and employment. Your program can have more than one focus.
  • Select a delivery mode, i.e. face-to-face, e-mentoring
  • Select a relationship, i.e. one-to-one, group, team
  • Choose the setting for the mentoring sessions, e.g. school, community, workplace, other1

Details about how the activity will be managed and what processes will be required to deliver your mentoring activity also need to be considered.

For instance:

  • Who will provide oversight of the activity?
  • What problems can occur and how can they be mitigated?
  • How will you involve young people in the design of the activity?
  • What support does your group need to administer the activity (e.g. information and relevant material associated with training and meetings)?
  • How will you support the families of the young people involved (e.g. information about a range of referral services)?
  • How will your support the mentors?

Ensure that your child safeguarding policy is up to date and clear. Consider using resources available through the Australian Childhood Foundation.


Develop an engagement strategy to attract appropriate mentors and young people. Consider how you will spread the word in your community; you may promote the activity through the local paper or radio station, school newsletters, partner organisations, or local community champions.

Include information that informs the young person of the opportunities of the activity, and clearly outlines the expectations of the mentoring relationship.

Mentors may include local community champions, music or dance teachers, corporate employees and university students. They may be identified through schools and tertiary institutions, sporting clubs, arts clubs, youth groups, workplaces, volunteer associations and community agencies.

Establish a process for the referral/application of young people to the activity. Young people may be referred to the activity from a variety of sources, including teachers, counsellors, community workers, health professionals and parents and guardians. Your partners may be in a good position to help you identify young people that would benefit from a mentoring activity.


Screening and selection

It is important to develop a clear selection process for assessing the suitability of mentors and young people.

For mentors, this includes developing selection criteria and establishing an application process. Selection criteria may address the need for mentors to be committed to investing time and energy into the relationship, and to role model an appropriate relationship to alcohol and other drugs.

A screening process to confirm potential mentors suitability as a youth mentor and a process for informing successful and unsuccessful applicants is also recommended. The Youth Mentoring Hub provide a benchmark for mentor selection process:

“A well-documented process that involves more than one person in decision making and includes: an interview, reference check, national criminal history check, state and territory Working With Children Checks (where young people are under 18 years), and at least one instance of face to face contact with program staff prior to final selection”2.

Orientation and training

Comprehensive orientation and training for mentors and young people will assist them in building an effective mentoring relationship. The Youth Mentoring Hub suggests that training should cover:

  • Definition and understanding of mentoring
  • Roles, responsibilities, expectations and boundaries of the relationship
  • Communication skills, including conflict management
  • Confidentiality, risk management and other issues3

Mentors require training and resources to enable them to perform their role. Young people require training and resources to prepare them for participation in mentoring.

Your group may provide this training or contract another organisation that has the appropriate skills and knowledge.

Making the match

Implement a matching process which focuses on the needs of the young person and takes into account the relevant characteristics, skills and interest of the young person and mentor. Mutual suitability can be determined via personality, shared interests and geographical location.

Support the set up of an official agreement between the mentors and mentees on the terms and conditions of the mentoring relationship. For example, Mentor/Mentee Agreements can identify key elements of the relationship such as duration of the mentoring program, likely method(s) of contact, likely frequency of contact, maximum length of contact, and key mentoring activities and goals.

Monitoring and support

You will need to monitor the contact and progress of the mentoring relationship and provide ongoing training and support. Group activities will need to provide safe and structured environments for the mentees’ participation in activities. Activities may include sport, craft, going to the beach, cooking or walking.

Mentee Progress Records are useful tools for recording meeting dates, objectives discussed, outcomes and next steps.

Closing the match

A formal match closure policy is recommended to be clear about how the mentors/mentees exit the program and guidelines regarding future contact between the mentor and young person.

It is important to celebrate the successes of the mentoring relationship and to assist the young person to define next steps in achieving their goals.

Measuring success and reporting

Measure and report on the success of your mentoring activity.

  1. Collect evaluation measures of success with the community organisations you are engaging with as well as the mentors and mentees you are have been reaching with your mentoring activity (see Measure your success).
  2. Report on your success, acquit your funds and consider other things you can do to support young people in your community (see Next steps).

  1. Youth Mentoring Hub, “Australian Youth Mentoring Benchmarks”, 2018. (Accessed March 2018).
  2. Ibid
  3. Ibid

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