Measuring success - Involving Volunteers

You may find below a useful starting point for measuring the success of your efforts to involve volunteers.

Process measuresImpact measures
• Engage with (xx number) community organisations over the first three-months of the involving volunteering activity to assist in establishing volunteering opportunities for your volunteers • Work with (xx number) community organisation to recruit (xx number) volunteers within an (xx time) month period • Work with (xx number) community organisation to conduct orientation and training with (xx number) volunteers within an (xx time) month period • Work with (xx number) community organisation to support (xx number) volunteers within an (xx time) month period • Work with (xx number) community organisation to recognise (xx number) volunteers for their volunteering efforts within an (xx time) month period.Post volunteering training (survey completed by participants pre/post training) As a result of completing the involving volunteering training: • (xx number) volunteers will demonstrate an increase in knowledge of alcohol and other drug-related harms • (xx number) volunteers will report an increase in understanding of their role as a volunteer • (xx number) volunteers will report an increase in confidence in completing their volunteering activity. Short-term impacts of volunteering activity (one month after volunteering activity) • As a result of the completing the involving volunteering training, (xx number) volunteers will be engaged in (insert number) volunteering opportunities • Through engagement with (insert number) volunteering opportunities, (xx number) volunteers will demonstrate an increase in knowledge of alcohol and other drug-related harms • Through engagement with (insert number) volunteering opportunities, (xx number) volunteers will report feeling increased levels of self-confidence • Through engagement with (insert number) volunteering opportunities, (xx number) volunteers will report experiencing positive social connections in their community. Longer-term impacts of involving volunteers activity (on completion of the involving volunteering activity) • (xx number) volunteers will demonstrate further increases in knowledge of alcohol and other drug-related harm • (xx number) volunteers will report greater feelings of increased levels of self-confidence • (xx number) volunteers will report experiencing greater positive social connections in their community.

Tools to measure success

  • Feedback sheets or questionnaires (pre and post)
  • Surveys
  • Interviews
  • Verbal feedback from participants and facilitators
  • Notes taken by a dedicated note taker
  • Partnerships analysis.

Next steps

Other things you can do to support young people:

  1. Engage with community organisations to deliver a strong and connected communities activity: see Strong and Connected Communities toolkit
  2. Work with your community to participate in a liquor licensing activity: see Community Participation in Liquor Licensing toolkit
  3. Participate in a community liquor licensing activity: see Community Liquor Licensing toolkit for WA, SA, ACT, and QLD.
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